Terms and Conditions

Effective Date: January 17, 2025

These Terms and Conditions (“Terms”) govern your use of the website puregemstonee.com and the purchase of products from Puregem Stonee. By using our website or making a purchase, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using the website or making a purchase.

1. General Information

2. Use of the Website

  • Eligibility: To use this website and make purchases, you must be at least 18 years of age, or the legal age of majority in your jurisdiction. By using this website, you represent and warrant that you meet the eligibility requirements.
  • Account: You may be required to create an account to place orders. You are responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately of any unauthorized use of your account.
  • Prohibited Uses: You agree not to:
    • Violate any laws or regulations
    • Infringe upon the intellectual property rights of Puregem Stonee or others
    • Use the website for fraudulent activities or to transmit harmful or disruptive materials

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, images, or other content on the website.
  • Availability: All products are subject to availability. If a product is out of stock or unavailable after your order is placed, we will notify you as soon as possible and offer a refund, exchange, or alternative product.

4. Orders and Payments

  • Order Acceptance: When you place an order, it is an offer to purchase products subject to these Terms. We reserve the right to refuse or cancel orders at our discretion.
  • Payment Methods: We accept various payment methods, including credit and debit cards, PayPal, and other third-party payment processors. By providing payment information, you authorize us to charge the total amount, including shipping and applicable taxes, to your payment method.
  • Pricing: All prices are listed in U.S. Dollars (USD). Prices may change without notice, but once your order is confirmed, the price for that order will remain fixed.
  • Order Confirmation: After placing your order, you will receive an order confirmation email. Please review the order details carefully and notify us of any discrepancies.

5. Shipping and Delivery

  • Processing Time: We aim to process and ship orders within 1-2 business days from the time the order is placed. Delivery times may vary depending on your location and the shipping method selected.
  • Shipping Costs: Shipping fees are calculated at checkout and depend on the shipping method and destination.
  • Delivery: While we make every effort to deliver your items in a timely manner, we are not responsible for delays caused by shipping carriers, customs, or unforeseen events.

For more details, please refer to our Shipping Policy.

6. Returns and Exchanges

We offer returns and exchanges in accordance with our Refund and Returns Policy. If you are not satisfied with your purchase, please review our returns process for eligibility, timeframes, and instructions on how to return or exchange items.

7. Intellectual Property

All content on the website, including text, images, logos, and trademarks, is the property of Puregem Stonee or its licensors and is protected by intellectual property laws. You may not use, copy, or reproduce any of this content without our express written consent.

8. Limitation of Liability

  • No Liability for Damages: To the fullest extent permitted by law, Puregem Stonee is not liable for any indirect, incidental, special, or consequential damages that may result from your use of the website, the products, or the services we provide.
  • Total Liability: Our total liability for any claims related to your use of the website or purchases is limited to the total amount paid for the specific product(s) in question.

9. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or make a purchase.

10. Modification of Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. You are encouraged to review these Terms periodically to stay informed of any changes.

11. Governing Law

These Terms are governed by the laws of the state of Florida, United States. Any disputes arising from the use of this website or these Terms will be subject to the exclusive jurisdiction of the courts located in Clearwater, Florida.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Puregem Stonee
Address: 3426 Bernardo Street, Clearwater, Florida, United States
Phone: 813-212-8294
Email: info@puregemstonee.com
Website: https://puregemstonee.com

By using our website or making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Puregem Stonee!