Terms and Conditions

Effective Date: November 27, 2024

Welcome to Pure Gemstonee. By accessing and using our website puregemstonee.com, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before making any purchases or using our website.

1. Acceptance of Terms

By visiting our website or making a purchase, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our website.

2. Use of Website

  • Eligibility: You must be at least 18 years of age to make a purchase on our website. If you are under 18, you must have permission from a parent or guardian to use our services.
  • Account Responsibility: If you create an account on puregemstonee.com, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Prohibited Activities: You agree not to use our website for any unlawful purposes or to engage in any activity that may harm, disrupt, or interfere with the proper functioning of the website.

3. Product Information

  • Product Availability: We make every effort to ensure the availability of our products; however, due to demand and stock limitations, some products may be out of stock or discontinued. We reserve the right to modify product availability at any time without notice.
  • Pricing: All prices are listed in USD. We strive to provide accurate pricing; however, in the case of pricing errors, we reserve the right to correct the error and notify you before processing the order.
  • Product Descriptions: We provide accurate descriptions of the products, but due to variations in screen settings and monitor display, the colors and details may differ slightly from the actual product.

4. Orders and Payments

  • Order Process: To complete a purchase, you must provide valid payment information. Once your order is placed, you will receive an order confirmation email. The contract between you and Pure Gemstonee is formed when your payment is processed.
  • Payment Methods: We accept payment via major credit cards (Visa, MasterCard, American Express), PayPal, and other methods available during checkout.
  • Order Cancellations: Orders may be canceled within 24 hours of placement. After 24 hours, we cannot guarantee that changes or cancellations will be processed before the order is shipped.

5. Shipping and Delivery

  • Shipping Costs: Shipping fees will be calculated at checkout based on the delivery address and selected shipping method.
  • Delivery Times: Estimated delivery times are provided during checkout. While we strive to meet these times, they may vary due to factors beyond our control.
  • International Shipping: We offer international shipping to selected countries. Please note that you are responsible for any import duties, taxes, or other charges that may apply when your order arrives.

6. Returns and Refunds

  • Return Policy: Our return policy is outlined in our Refund and Returns Policy. To be eligible for a return, items must be in original condition and returned within 30 days of receiving your order.
  • Refunds: If your return is accepted, we will process a refund to the original payment method. Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
  • Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original product and place a new order.

7. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website.

8. Intellectual Property

  • Ownership: All content on puregemstonee.com, including but not limited to text, images, graphics, logos, and software, is the property of Pure Gemstonee and is protected by copyright, trademark, and other intellectual property laws.
  • Usage: You may not copy, reproduce, modify, or distribute any content from our website without our prior written consent.

9. Limitation of Liability

  • No Liability for Damages: To the fullest extent permitted by law, Pure Gemstonee is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our products or website, even if we have been advised of the possibility of such damages.
  • Force Majeure: We are not responsible for delays or failure to fulfill our obligations due to circumstances beyond our control, such as natural disasters, strikes, or shipping carrier issues.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Florida, United States. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Florida.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review these Terms regularly.

Thank you for choosing Pure Gemstonee! We hope you enjoy your shopping experience. If you have any questions or concerns, please contact us at info@puregemstonee.com or 813-212-8294.